
If you are not satisfied with the performance of a Bioflow, Biophone, Bioguard or Vitaflow within 90 days of purchase, simply return it to us, together with proof of purchase, for a refund. 15% of the original purchase price will be deducted to cover handling.
For Motorfow, Thermoflow & H2Flow, you will receive 100% refund.
There is a LIFETIME GUARANTEE on all magnetic properties.
Nutriflow and TianTian, being consumables, are non refundable or exchangeable.
If, at any time, you want to replace your Bioflow, Biophone or Bioguard with a product from the same range, we will credit you 50% of the original purchase price against the price of the replacement.
Just send the original product together with your order and payment for your replacement.
All data supplied by you will be handled confidentially. Your details will not be shared with a third party. Furthermore, all details regarding items you have ordered, payments, bills and any publicity campaignes will be kept confidential.
We will only use your personal data, e.g. name, email address, telephone number, etc. to keep you informed about interesting offers and services. Your email address will also be used for correspondence about your orders. We will use this information only to handle your orders correctly and to carry out our financial administration.
WE ARE A WORD OF MOUTH COMPANY, SO PLEASE SPREAD THE WORD!